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Customer Relationship Management: Emerging Concepts, Tools and Applications (Record no. 1064835)

MARC details
000 -LEADER
fixed length control field	00445nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	231228s2011 xx 000 0 und d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title	eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8`12
Item number	SHE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	SHETH (Jagdish N.)/ PARVATIYAR (Atul)
245 ## - TITLE STATEMENT
Title	Customer Relationship Management: Emerging Concepts, Tools and Applications
250 ## - EDITION STATEMENT
Edition statement	15th Rep.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi
Name of publisher, distributor, etc.	Tata McGraw-Hil Publication Company Limited . Delhi
Date of publication, distribution, etc.	2011
300 ## - PHYSICAL DESCRIPTION
Extent	viii, 544

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