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Implementation of CRM in Services : Concepts and Cases / (Record no. 119931)

MARC details
000 -LEADER
fixed length control field	00413pam a2200145 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability
041 ## - LANGUAGE CODE
Language code of original
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	SHA
245 ## - TITLE STATEMENT
Title	Implementation of CRM in Services : Concepts and Cases /
Statement of responsibility, etc.	NULL.
Medium	Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Hyderabad :
Name of publisher, distributor, etc.	ICFAI University Press ,
Date of publication, distribution, etc.	2006.
300 ## - PHYSICAL DESCRIPTION
Extent	163 ;
Dimensions	24*16.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	Customer Relationship Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Bhaskaran, S.
930 ## - EQUIVALENCE OR CROSS-REFERENCE-UNIFORM TITLE HEADING [LOCAL, CANADA]
Uniform title	428

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection	Home library	Current library	Date acquired	Source of acquisition	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type
					Institute of Management & Entrepreneurship Development, Pune	Institute of Management & Entrepreneurship Development, Pune	27/02/2007	Bharati Madhyavarti Sahakari Grahak Bhandar Ltd.	375.00		658.812 SHA	IMP-M-3813	01/03/2023	1	01/03/2023	Book