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The Nordstrom to Customer service Excellence (Record no. 421635)

MARC details
000 -LEADER
fixed length control field	00264nam a2200109Ia 4500
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	025.5
Item number	SPE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Robert Spector
250 ## - EDITION STATEMENT
Edition statement	2005 Ed.
245 ## - TITLE STATEMENT
Title	The Nordstrom to Customer service Excellence
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	John Wiley & Sons New Delhi
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Book

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