MISHRA (Anil)/ GUPTA (Ruchi) <br/><br/>
Customer Service in Retailing 

 - 1st 
 - New Delhi  Biztantra an imprint of Dreamtech Press- -  2009 
 - viii, 328 
<br/><br/><label>Dewey Class. No.: </label>658.8`12  / MIS