Heizer,   . <br/><br/>
Cases in Total Quality Management /   Textual Documents 
NULL. 
 - Bangalore :   Thomson Learning, Inc. ,   2003. 
 - 602 ;   NULL. 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Subjects--Index Terms: </label>Total Quality Management 
<br/><br/><label>Dewey Class. No.: </label>658.401 3  / HEI