GRONROOS, CHRISTIAN. <br/><br/>
SERVICE MANAGEMENT AND MARKETING  Textual Documents 

 - 3RD. 
 - Delhi  Wiley Dreamtech India (P) Ltd. 
 - 483. 
<br/><br/><label>ISBN: </label>978-81-265-1287-4   
<br/><br/><label>Subjects--Index Terms: </label>Marketing Management 
<br/><br/><label>Dewey Class. No.: </label>658.8  / GRO