EXCEL <br/><br/>
EFFECTIVE CALL CENTER TRAINING 

 - 1 
 -  EXCEL BOOKS NEW DELHI 
 - 220 
<br/><br/> Paper Back 
<br/><br/> Text Book 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>651.73