Fletcher , Shirley  . <br/><br/>
Quality & Competence /   Textual Documents 

 -  Kogan page  ,   1993. 
 - 826 ;    
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Subjects--Index Terms: </label>Genarl Book 
<br/><br/><label>Dewey Class. No.: </label>651.8  / FLE