Zeithaml Valarie . <br/><br/>
Services Marketing  Textual Documents 

 - 2010 /   4th. 
 - [s.l]:  The Mcgraw Hill  
 - 743p. 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label> / ZEI