000 00288pam a2200133 a 4500
020 _c
041 _h
082 _bSEY
100 _aSeybold, Patricia, B
245 _aCoustomers. Com
_hTextual Documents
260 _aNew York
_bTimes Books
_c1998
300 _aXX/360
930 _a11452
999 _c118274
_d118274