000 00335pam a2200133 a 4500
020 _c
041 _h
082 _a658.562
100 _aDENTON (Keith D.)
_eauthor
245 _aHow to give Quality Service to your customers
_hTextual Document
260 _bUniversal Book stall New Delhi
_c1995
300 _aix, 158
930 _a4246
999 _c833352
_d833352